How to Hire the Best Self-Storage Employees

As the owner of a self-storage facility, hiring the best employees is a critical task. We hope the below information will help you to Hire the Best Self-Storage Employees as we know from an employer’s point of view, hiring can be pretty nerve-wracking. After all, it is an important task to find managers who can successfully run a self-storage facility. The people you choose have the power to determine the success or failure of your company (no pressure).

Fortunately, there are plenty of tips available to help you make the right decisions. You should start by understanding the process as it will help you figure out what kind of employees you are looking for. In this blog post, we will provide insight into how you can manage the hiring process from the initial search to the final offer and find the best fit for your company.

Understand What You Want

The first thing that you should ask yourself is whether you are looking for an experienced professional or people who are relatively new to the industry. Both options have their own sets of benefits and drawbacks.

Experienced employees, who possess considerable skills like marketing, customer dealing, maintenance, administration, etc., can be jacks of all trades for your company. This means that you will spend less time training them to oversee the daily business operations and challenges. However, you might need to train them on how to use the company database or software as well as keep them up to date on company policies and regulations.

On the other hand, teaching an inexperienced employee can work to your benefit if you have the time to do so. Sometimes you need to hire someone with talents that can be molded according to the industry-specific needs. Plus, the amount you pay new, inexperienced employees will be far less than experienced professionals.

Create a Checklist

It is always a great idea to create a checklist to remember each of the candidates you meet during the interview process. To help yourself, you can create a simple checklist that includes all of the basic information about the candidates, such as the essential qualities you are looking for and whether they meet that requirement. This can help you figure out who meet’s the required criteria and who does not without having to search through piles of resumes after the interview.

Create a checklist for interviews

Ask the Right Questions

The aim of an interview is to help you get to know the potential employees. You should make the most of an interview by asking the right and relevant questions. You might have many questions prepared beforehand; it is always better if the interview goes in a flow by asking a couple of follow-up questions. Here is a list of 10 Best Questions to Ask an Interviewee.

Understand the Personality

One of the most important things to remember is that skills and qualifications are not everything you should be looking for. Many employers often overlook the personality and attitude of a potential employee during the interview stage. For example, you might come across an employee with the qualifications and experience you require, but they may not have the right attitude, determination, or motivation to work. If an employee has the right attitude and passion to work, you can always train them until they are experienced enough to handle things independently. It is always better to hire passionate and determined employees rather than highly qualified, lazy, and uninterested candidates in most cases.

Employers often overlook personality

What Should You Look for?

What kind of employees should you look for in a self-storage facility? Relevant industry experience is good, but it certainly is not an essential quality to look for. There are a few personality traits that you should always focus on while hiring. Switching from a sales role to customer assistance, the ability to work independently, and quick decision-making skills are a few examples. You want someone who can easily maintain good public relations and create referrals. It is vital to understand the skillset you are looking for before recruiting anybody. Some other great Employee Skills can be found at The Top Skills of a Good Employee.

Recruitment Process

Most self-storage owners look for employees when they are sitting in a restaurant or out buying groceries. You should always keep business cards with you and don’t shy away from handing them out to people who demonstrate the skills you are searching for.

Post the new job listing in various locations so that various candidates can view it. You can use online channels, such as LinkedIn or other social platforms, to get maximum views. You can also consider posting the ad in the local newspaper to broaden the reach. There are also some great Job boards available for little to no money that get results, like or even but I prefer industry specific job boards, where you might even find candidates that are listing jobs they want.

Finding the right employees

What Should You Look for In a Resume?

As you start filtering through piles of resumes, you should focus on the following essentials:

Previous Experience

Consider the amount of time the employer stayed at the previous position. People who stay at their previous jobs longer are usually more reliable.

Customer Service Experience

The experience with customers could be in any sector like retail, sales, etc. The aim is to find someone who knows how to deal with customers, empathize with them, and make them feel engaged.

Decision Making Skills

The candidate should be able to make smart decisions in tough situations in a self-storage facility. The employee should know how to make quick and apt decisions while weighing the outcome.

Social Media Profile

You can have a fair idea about an employee by going through their social media profiles and looking at what they post. For instance, someone who makes fun of their colleagues or boss on their profile is probably not the right pick.


This guide is designed to dig a little deeper and understand the scope of the potential employees. Those who do not fit the criteria should be eliminated immediately to save time and invest in better resources. We hope these tips and information help you Hire the Best Self-Storage Employees.

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